Description

For a stable application with limited change demand, the requirement is not an extensive retainer but a dependable response during working hours.

Coverage operates Monday to Friday, 09:00 to 18:00 CET, with an 8-hour response and next-business-day resolution target. Monitoring and backup verification are included, together with four development hours per month for minor changes. Access is provided by email and service ticket.

Priced at 950 USD per month. Unused development hours do not carry forward, which suits environments with predictable, low-volume requirements.

What is included

• Business-hours support, Monday to Friday
• 8-hour response, next-day resolution target
• Monitoring and backup verification
• 4 development hours per month
• Email and ticket channels

Model: Monthly retainer  ·  Unused development hours do not carry forward  ·  Reference: IP-SUP-01

Best for: Stable applications with occasional small changes and no out-of-hours obligations.

Prices in USD, excluding applicable taxes. Figures are indicative and confirmed following a Discovery engagement (IP-CSD-01).